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Aircraft & Avionics Sales - Receiving & Delivery Inspection

Delivery & Receipt of Orders

Upon delivery of your order, please inspect package and its contents for damage and accuracy. An invoice listing materials ordered is enclosed for your verification of items ordered, items received and proper quantities. If materials received do not correspond to included invoice, please notify Chief Aircraft Customer Service Department within 5 business days. Verification of part numbers is the customer responsibility before installation.

Shipping damages: Please contact Chief Aircraft Customer Service and report any damages to your shipment within 5 business days. We will contact the carrier and start a claim on your order. It is important that you keep all shipping cartons and packing materials for the shipping carrier’s inspection.

Freight Truck Damage: Inspect boxes/crates thoroughly before accepting and signing for the delivery. Freight companies will not refund for damaged product after acceptance. It is advised that all items be thoroughly inspected before signing release and the driver leaves. Drivers are very cooperative and will wait for you to inspect your products. Do not throw away original shipping box and packaging material should a damage claim become necessary.

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The best service and prices, with the largest inventory & fastest shipping. Serving aircaft owners, pilots & RC modellers for 30 years.

Grants Pass Airport
1301 Brookside Blvd. - Grants Pass, OR 97526
West Coast Store: Mon-Fri 7:00am-4:00pm Pacific Standard Time

Deland Airport
813A Flightline Blvd. Ste. 1 - Deland, FL 32724
East Coast Store: Mon-Fri 9:00am-5:00pm, Eastern Standard Time

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Aircraft / Avionics Orders:(800) 447-3408
Radio Control Orders:(877) 219-4489
24 Hour Fax:(541) 479-4431
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Chief's Customer Service

Customer Service: (800) 447-3408

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